Apple & Smartphone Repair in Bali

iTech provides independent device repair from our two stores in Seminyak and Ubud. Whatever is wrong with your device, the process is the same: we inspect it, explain the recommended repair and quote, and only proceed after your approval.

Below is what we handle. If your problem is not listed, message us anyway — most faults are a variation of something here.

iPhone Repair

Display and touch faults, battery replacement, charging problems, front and rear cameras, speakers and microphones, and Face ID diagnostics where the fault allows it.

Screen and battery replacements are the most common jobs we do, and for many models we carry the parts in store. Charging and Face ID faults often need board-level diagnosis first — we will tell you which category yours falls into before quoting. Not every fault can be repaired, and we will say so plainly when that is the case.

MacBook & Mac Repair

Display, battery, keyboard, trackpad, USB-C and charging faults, storage upgrades and startup problems on selected MacBook, iMac and Mac mini models.

Machines that will not power on, or that shut down under load, usually need logic-board diagnosis rather than a straight part swap. We also handle liquid-damage treatment, data recovery attempts, internal cleaning and thermal service — the last of which resolves more overheating complaints than people expect.

iPad Repair

Display and touch response, battery replacement, charging port faults, button problems and board-level diagnostics on selected iPad models. Liquid-damage inspection is available.

iPad screens are bonded differently from iPhone screens and take longer to replace safely. We will give you a realistic assessment once we see the model.

Apple Watch & AirPods

Apple Watch screen and battery replacement, charging and power faults, and button or Digital Crown problems. For AirPods: charging issues, and microphone, speaker and connectivity checks.

These are the most parts-dependent repairs we do, so availability varies by model. Message us with the exact model before you travel and we will check what is possible.

Logic Board Repair

Component-level repair for devices that a standard part replacement cannot fix: no power, short circuits, charging-circuit faults, backlight failure and TrueDepth or Face ID problems.

Advanced logic-board repairs are performed in house using board-level diagnostics, microscope-assisted inspection and microsoldering techniques. Board repair is diagnosed case by case — the fault has to be found before anyone can quote it honestly.

Liquid Damage

Liquid damage behaves differently from other faults, and time matters. If possible, switch the device off and avoid charging it. Early inspection can help reduce the risk of further corrosion or electrical damage.

We clean and treat the board, then test what recovers. Some devices come back fully, some partially, and some are beyond repair. We will not know until we open it, and we will tell you honestly what we find.

A repaired device should not be treated as water resistant. Once a device has been opened, the factory water-resistance rating cannot be restored or re-certified.

Data Recovery

Where the priority is the data rather than the device, tell us at drop-off and we will approach the repair differently.

What can be recovered depends on the device, the type of failure and the condition of the storage itself. Data recovery is a best-effort service and success cannot be guaranteed. We will tell you what we think is realistic before you decide whether to proceed.

Android Repair

Display, battery, charging port, camera, boot-loop and liquid-damage repair for selected Samsung, Google Pixel, Xiaomi, Oppo and Vivo models.

Android parts availability varies far more than Apple’s, so message us with the exact model before you travel to the store and we will confirm whether we can help.

Parts Quality

Not every repair uses the same grade of part, and you should know which one you are getting. Depending on the device and what is available, we use:

• Original Pulled — genuine original part recovered from a donor device, subject to availability.
• Premium Aftermarket — higher-grade replacement part selected for quality and reliability.
• Standard Aftermarket — cost-effective replacement option for customers prioritizing budget.

The selected part grade is explained before repair and recorded on the service invoice. Aftermarket components are not manufactured or warranted by Apple, and on some models a replacement part can trigger a system notification or affect a feature. We will tell you where that applies.

Repair Warranty

Repair warranty coverage ranges from 30 days to 12 months, depending on the repair performed and the replacement part selected. Your applicable warranty period is stated on the service invoice.

The warranty covers the specific component we replaced and the work we did. It does not cover later physical damage, new liquid exposure, or unrelated faults.

Turnaround

Estimated turnaround depends on the device, fault, parts availability, and repair complexity. We’ll provide an estimated completion time after inspection.

Talk to us before you travel

Not sure what is wrong with your device? Send us the model and what it is doing, and we will tell you what it is likely to be and what to expect — before you come in.

Kuta is not a separate store. Customers in the Kuta area are served from our nearest location, iTech Seminyak.

iTech provides independent device repair services. Apple, iPhone, iPad, MacBook and other Apple product names are trademarks of Apple Inc.