FAQ

FAQ or Frequent Asked Question in iTech Will Assist You to Answer Your Worry About Your Gadget’s Problem. If You Have Other Questions, Please Contact Us to Get More Information. We’re Happy to Help You!

General Topic

Yes, We Offers iPhone, iPad, iMac, and MacBook Repair and Service. For MacBook, We Also Offers What’s Other Apple Repair Center Doesn’t Like, Such as Motherboard Repair. For Repairing  Motherboard, We Need to Diagnose the Motherboard and We’ll Give You FREE Quotation.

Yes, We Do Repair Android Phone and Tablet. Please Consult with Us, It’s Free. And Please Bring Your Phone to Our Store, iTech Seminyak or iTech Ubud (Repair Drop-Off).

We Used OEM Spare Part and the Quality is Almost Similar to Apple Original Spare Part. And for Some Spare Part, We Also Offer Best Copy with Reasonable Price.

Yes, We Receive Credit Card (Visa and Master Card), Cash (IDR), Indonesia Bank Transfer and Crypto Currency (BTC, BCH, ETH).

Yes, We Sale Second Hand iPhone and MacBook, But Please Get in Touch with Us to Get More Information.

Our Store Sell Brand New iPad and iPhone with Official Warranty from Apple Indonesia. Please Contact Us to See If Your Favourite Phone is on Promo.

We Sell It, Charger, Earphone, Gaming Headset, Casing, We Have It All. What MagSafe Do You Need? And How Many Watt? Contact Us to Get More Information about Stock and Price.

Yes, If We’ve the Stock for iPhone and Laptop. But Please Pay for The Rent Fee. If You Broke Something, You will be fined for repairs. We’ll Check The Gadget Before and After Renting.

Repair Topic

We Can Change Your iPad and iPhone Screen Protector.

We Can. MacBook Keyboard Replacement Usually Takes Around 3 to 4 Hours Depends on The Spare Part Stock in Store, Mostly Our Spare Part’s  In Stock.

We Can Replace the MagSafe Charging Cable (MagSafe 1 and MagSafe 2). Replacing the Cable takes 2 Hours (Estimated Times).

Yes We do, Please Bring Your Gadget with Broken Camera to iTech Seminyak or iTech Ubud (Repair Drop-Off Point)

For Replacing Android Phone Battery, We Need Time Around 3 Hours.

Yes, We Can Do It. For Camera Replacement Take 30 Min Till 90 Min.

We Can, For Replacing MacBook Battery, We Need Time Around 1 Hours.

It Depends on The Apps That You Request, But for Installing Mac OS, We Need Time Around 1 Hours till 2 Hours.

For Reseting Android Phone, It Depending on The Type of Your Phone.

We Can Repair the Water Damage iPhone and Also MacBook. For Some Reason, Water Damage Devices Can Damage Some Feature and Function, Especially Biometric Sensor on iPhone and MacBook like FACE ID and Finger Print. In This Situation, Our Solution is Repair the Water Damage Only for DATA RECOVERY.

Yes It Can, We’ll Give You Waterproof Sealing, But It’s not Recommend to Exposed Your iPhone to Water.

Yes, We Can Do It, But We Need Time to Repair Biometric Sensor.

Yes We Can, Please Drop-Off Your Gadget in iTech Ubud or iTech Seminyak so We can Look Into It.

Warranty Topic

Warranty for the Screen is 30 Days, Without Water and Physical Damage.

Warranty for the Battery is Up To 6 Months, Without Water and Physical Damage.

Warranty for the MagSafe Charger is 6 Months, Without Water and Physical damage.

The Warranty Doesn’t Cover Water and Physical Damage.

We Can. MacBook Keyboard Replacement Usually Takes Around 3 to 4 Hours Depends on The Spare Part Stock in Store, Mostly Our Spare Part’s  In Stock.