Repair status
Track your repair
Enter the ticket ID from your service invoice and the mobile number you gave us.
A person checks your job during opening hours — there is no automated status board. Nothing extra is repaired or charged without your approval first.
Seminyak: Mon–Sat 9:00 AM – 9:00 PM, Sun 9:00 AM – 6:00 PM · Ubud: daily 9:00 AM – 6:00 PM (WITA)
The tracker is provided by RepairDesk, the system our workshop runs on. What you type goes to RepairDesk to find your job, not to this website — see our Privacy Policy.
Cannot find your ticket ID?
It happens. Message the store with your name, the device, and roughly when you dropped it off — we will look it up for you.